Quản lý chất lượng / Quality Management

Carrying out world best quality that inspires customers

Doosan continues to invest strongly in R&D each year to develop products that meet our customers’ expectations. We produce only quality-assured products which have gone through rigourous testing and reliability evaluations carried out at our Reliability Centre. In order to realize the best possible quality for the highest customer satisfaction, Doosan has established the ISO9001 Quality Management System to execute strict, customer-oriented quality management policies. We carry out various processes to reinforce our product and management quality, such as training, ISO Certification and system audits.

Quality innovation projects are being held in Korea and abroad to support the vision of achieving the status of Global Top 5 industry player. Since our launch of Doosan brand in 2005, we have initiated management innovation across all of our management fields and some impressive results have been achieved in quality, production, purchasing, R&D and other operations. Doosan is continuously carrying out quality innovation projects in all domestic and international locations to support its vision of becoming one of the top five global companies in the infrastructure support industry.

고객이 감동하는 월드베스트 품질 실현

Certified Quality Management System

Doosan Industrial Vehicle has improved and supplemented the existing Total Quality Control System and re-established it into the ISO 9000s Quality Management System. As a result, our domestic and overseas facilities, as well as 320 vendors, have all acquired ISO 9000s QM Quality Management System certification. Doosan will continue to carry out various guidance and support policies to promote the certification of vendors.

  • 1990’s

    • 1993
      • American UL (Underwriters Laboratory Inc.) sole export model
      • Acquired UL Certification (UL 558, UL 583)
    • 1994

      Acquired German BVQI – Quality Management System Certification (ISO 9001)

    • 1996
      • Belgian ALCATEL BELL – 2.5 Ton class sole model Acquired EMC (Electromagnetic Compatibility) Certification (89/336/EEC)
      • Korea Technology Institute – EMC (Electromagnetic Compatibility) Test Carried out
      • All sole export models EU Machinery Directive acquired
    • 1997

      German BVQI – Environment Management System Certification Acquired (ISO 14001)

    • 1999

      EU New Machinery Directive certification (98/37/EC)

  • 2000’s

    • 2001

      Luxembourg’s SNCH – Large-scale Forklifts and Skid Loaders Acquired EU NOISE DIRECTIVE Certification (2000/14/EC, Stage-1) Under 10 Engine-type Forklift EU NOISE DIRECTIVE acquired (2000/14/EC, Stage-1)

    • 2003
      • Met 2004 European emissions regulations for diesel engine forklifts (STAGE-2) Acquired
      • British BSI – Quality Management System Additional Certification (ISO 9001 ; 2000)
    • 2004
      • Met American EPA’s 2004 emissions regulations for diesel engine forklifts Acquired (TIER-2) Certification
      • Met American EPA’s 2004 emissions regulations for LPG engine forklifts
      • Met Korea’s 2004 emissions regulations for diesel engine forklifts 2004 Acquired (TIER-1) Certification
      • Italian MIRETTI – EU explosion proof motorized vehicles (B15/18S) Acquired (94/9/EC) certification
      • American UL (Underwriters Laboratory Inc.) – AC SYSTEM motor-driven forklift (B15T-5, B16X-5) Acquired UL Certification (UL 558, UL 583)
    • 2005
      • American UL (Underwriters Laboratory Inc.) – Acquired Dual-Fuel Safety Truck (G25E-3) UL Certification (UL 558)
      • Acquired Ministry of Commerce Industry and Energy
      • Up to date will ALL Certificate & Declaration Updates related with changes to company name (Daewoo Heavy Industries & Machinery Ltd. → Doosan Infracore Ltd.)
      • Acquired Swiss SGS – Environment Managemen System additional Certification (ISO 14001 ; 2004)
      • Met Korea’s 2006 emissions regulations for diesel engine forklifts Acquired (TIER-2) Certification
    • 2006

      Met American EPA’s 2007 emissions regulations for 2.5 ton Diesel engine forklifts Acquired (TIER-2) Certification

    • 2007

      Met American EPA’s 2008 emissions regulations for 2.5 ton Diesel engine forklifts Acquired (TIER-3) Certification

    • 2008

      Luxembourg’s SNCH – large forklift EU Noise Directive Acquired (2000/14/EC, Stage-2) Certification 1.5 ton diesel forklift CARB 2009 California, USA CARB 2009 Acquired (Tier-4 Interim) emissions regulations certification

    • 2009
      • Met American EPA’s 2009 emissions regulations for 4 ton Diesel engine forklifts Acquired (TIER-3) Certification
      • SwissSGS – Quality Managemen System additional Certification (ISO 9001 ; 2008)
  • 2010’s

    • 2017

      Acquired Luxembourg SNCH – EU Noise Directive Certification Procedure (Annex VIII – Full Quality Assurance)
      Acquired Russia CU-TR Certification (DIV / DIVC, Engine forklift / Electric forklift)
      Acquired Malaysia VTA Certification (DIVC D25G)

    • 2018

      Acquired UL – New Cushion Forklift (Type LP, LPS, G/S, GS/LPS 1.5 ton / 2.5 ton / 4.5 ton)
      Acquired EMC – New Cushion Forklift (1.5 ton / 2.5 ton / 4.5 ton)
      Acquired CE – Incell Lithium Ion Battery for Electric Forklift (IEC 62619, IEC 62620, and EMC)
      Acquired Swiss SGS – Quality Management System Certification 2015 (ISO 9001 ; 2015)

    • 2019

      Acquired UL (Type E, ES, EE) – Stand Up Rider (B20SU-9)
      Acquired EMC – Stand Up Rider (B20SU-9)
      Acquired UL (Type E, ES, EE) – Order Picker (BOP15S-9)
      Acquired EMC – Order Picker (BOP15S-9)
      Acquired UL – 4.5 ton Diesel/LPG Engine Forklift (KUBOTA Engine change)
      Acquired EMC – 4.5 ton Diesel/LPG Engine Forklift (KUBOTA Engine change)
      Acquired Malaysia VTA Certification (DIVC CG25GP, DIV CD50C-5)