Doosan continues to invest strongly in R&D each year to develop products that meet our customers’ expectations. We produce only quality-assured products which have gone through rigourous testing and reliability evaluations carried out at our Reliability Centre. In order to realize the best possible quality for the highest customer satisfaction, Doosan has established the ISO9001 Quality Management System to execute strict, customer-oriented quality management policies. We carry out various processes to reinforce our product and management quality, such as training, ISO Certification and system audits.
Quality innovation projects are being held in Korea and abroad to support the vision of achieving the status of Global Top 5 industry player. Since our launch of Doosan brand in 2005, we have initiated management innovation across all of our management fields and some impressive results have been achieved in quality, production, purchasing, R&D and other operations. Doosan is continuously carrying out quality innovation projects in all domestic and international locations to support its vision of becoming one of the top five global companies in the infrastructure support industry.
Doosan Industrial Vehicle has improved and supplemented the existing Total Quality Control System and re-established it into the ISO 9000s Quality Management System. As a result, our domestic and overseas facilities, as well as 320 vendors, have all acquired ISO 9000s QM Quality Management System certification. Doosan will continue to carry out various guidance and support policies to promote the certification of vendors.